Terms & Conditions

Effective April 2025 • SuratMudah.my’s commitment to simplicity, privacy, and trust.

1. Service Overview

SuratMudah.my helps users generate official letters (e.g. refund claims, rental issues, termination notices) using AI based on user-provided inputs. Letters are auto-generated in Bahasa Malaysia and meant for personal use.

2. Intellectual Property

All generated content is for personal use only. Republishing or reselling the letters is not allowed without written consent from SuratMudah.my.

3. Limitation of Liability

We strive for accuracy and professionalism, but the letters are AI-generated. SuratMudah.my is not responsible for any legal outcomes resulting from the use of these letters.

Note: This service does not constitute legal advice. Always consult a lawyer for sensitive legal matters.

4. Privacy Policy

We collect your name, email, and letter details only to generate and send your surat. Your data is not sold or shared. All files are deleted shortly after processing.

5. Changes to Terms

We may update these Terms from time to time. Continued use of our service means you accept the latest version.

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